By using Doorvenza's services, you acknowledge and accept that your transactions are made at your own risk. While we make efforts to accurately depict products, variations may exist from screen to reality.
Doorvenza neither endorses nor guarantees the products available on the platform. We assume no liability for errors or omissions from third parties, including information provided through Doorvenza.
You recognise that Doorvenza has no ownership or control over the products, and any issues related to quality, availability, or delays are the responsibility of the third-party sellers. We are not liable for damages or delays due to product unavailability or backorders.
Data Collection and Usage:
- At Doorvenza, we prioritise your privacy and aim to be transparent about the collection, storage, and use of your information. By using our website and app, you acknowledge and agree to the Practices outlined below:
Automated Information Collection:
- We may automatically store certain information, including details about your web browser, IP address, and cookies on your device. This information, based on your behaviour on our platform, is used for internal research on user demographics, interests, and behaviour. While we strive for accuracy, variations may exist between screen depictions and actual product attributes.
Disclosure of Personal Information:
- We may disclose your personal information to our group companies, subsidiaries, affiliates, contractors, advertisers, and service providers. These entities are bound by contractual obligations to maintain confidentiality.
Mobile IP/Device IP Sharing:
- With your consent, we may share your Mobile IP/Device IP with third parties, ensuring that this information is not stored by them.
Personal Information Usage:
- We collect and store necessary personal information to provide a seamless, efficient, and safe experience tailored to your needs. This includes enabling services, communicating account and product-related information, offering customer care services, and complying with legal standards.
Third-Party Involvement:
- For services involving third parties, we may share information reasonably necessary to fulfil your service request.
Contact Information Usage:
- Your contact information is utilised for notifications, task-related updates, and personalised recommendations. We may also internally use this information for product improvement, surveys, contest notifications, and sending promotional materials.
Permissions:
- By granting permissions, such as accessing your contact list, SMS, phone, email, and device-related details, you enable us to provide social features, personalised recommendations, and seamless order experiences.
Financial Information:
- Your payment-related financial information is handled securely, transacted only over approved payment gateways, and used solely to complete transactions. We do not use your financial information for any purpose other than this.
Device Information and Location:
- We may seek device permissions to optimise your order experience based on device details and location-specific deals.
Cookies:
- We use cookies for web page analysis, measuring promotional effectiveness, and promoting trust and safety. You have the option to decline cookies, though this may impact certain features on our platform.
Data Retention and Security:
- We retain information for a reasonable period and adhere to the highest security standards. Your data is not retained longer than necessary, as required by applicable laws.
Links to Other Websites:
- Doorvenza may contain links to other websites, and we are not responsible for their privacy practices.
Your privacy is important to us. If you have any concerns or questions, please reach out to our customer support team.